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Herold Family Automotive and Tire
8916 Day Drive
Parma, OH 44129
41.3809285 -81.7464664
4.96/5.00 average rating
57 reviews
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  Al 10/01/2016
Jeff and Jay always do an excellent job determining issues and calling with the fix with a price and authorization. Unlike many repair shops, the car does not to be rebuilt when you take it in for service. They fix what is asked and if something outside your request is found, they always tell you if it needs immediate attention or can wait for the future. I highly recommend Herold Family Automotive !
Shop Comment
We are glad to have you as such a loyal customer Jim! Our Family would like to say Thanks You!!!
  Tom 09/13/2016
Fast and friendly service
Shop Comment
Nice to hear Tom! Thanks Jeff Herold
  Jim 09/04/2016
excellent customer service
Shop Comment
Thanks Jim, It is a pleasure to serve You and Your Family. Jeff
  Ray 06/16/2016
I brought my 2015 Taurus over to Herold Family Automotive and Tire to have the brakes evaluated. When applying the brake pedal a pulsating effect translated to the pedal yet not to the steering wheel. Herold Family Automotive and Tire diagnosed the problem and recommended new rotors and pads for the rear of the vehicle. The price was very fair and the shop highly professional. I made the decision to upgrade to drilled and slotted rotors with premium brake pads. I have driven the vehicle on a long trip and you can notice the difference. Again, very pleased with the service and professionalism. I highly recommend their service. Thank you Herold Team, Great work.
Shop Comment
Thanks Ray, so Happy to here that!! Jeff Herold
  Bruce 05/30/2016
Thanks, Car runs great ..made trip back to mi much less stressful..
Shop Comment
Glad to here that Bruce Thank you, Jeff Herold
  Ron/Michelle 05/20/2016
Shop Comment
Thanks for your loyalty over the years Ron! Jeff Herold
  Dave 04/14/2016
Excellent value
Shop Comment
Hi Dave, Happy to you see you are satisfied. Jeff Herold
  Jerrie 04/07/2016
The gentleman that work on the cars, are great. They look at your car for why you brought in, if they see something that wasn't mention. They let you if it need to get done too on the car. They are a great place to take your car.
Shop Comment
Jerrie, Thank You for coming in to see us. We hope you and your family have a great summer! The Herold Family
  Susan 04/07/2016
Shop Comment
Susan, We are Happy to serve you! Thanks The Herold Family
  Sandy 04/03/2016
Anytime I bring my car in for service, whether it be a routine oil change, or other type of service, I am ALWAYS greeted like a family member. The Herold Family Automotive is THE place to go for any type of vehicle servicing. They are A-1 in my book!!!! Thanks to Jeff and Jay Herold and all the other mechanics. My Honda Odyssey has over 122,000 miles and still runs like brand new!! I will never go anywhere else!!!!
Shop Comment
Thanks Sandy for the trust you have in our family! Jeff
  Henry 03/12/2016
Oil change package with discounts on services is a great value. Inspection of vehicle with recommended preventative maintenance suggestions are very helpful.
Shop Comment
Our Family appreciates your business and Glad you came in for service! Thanks, Jeff Herold
  Ed 03/12/2016
Shop Comment
Ed, Happy to you see you are satisfied. Thanks, Jeff Herold
  Terry 03/03/2016
Shop Comment
Thanks for coming to see us Terry !
  Robert 02/04/2016
Work was done quickly and within the estimate.
  Rob 12/17/2015
  Robert 12/03/2015
Awesome and friendly service.
  Bill/Marissa 06/28/2018
The service was very thorough and I enjoyed the completion update with images and explaining everything found. What I did not like is after taking my vehicle back to my regular mechanic they found the majority of problems found were actually not defective or damaged. Also the pricing is somewhat high. It would be nice if this company allowed the customer to bring their own parts but receive no warranty for it since the parts are not ordered through the company.
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8916 Day Drive
Parma, OH 44129
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