We are highly recommended by verified reviews


Herold Family Automotive and Tire
440-845-8879
8916 Day Drive
Parma, OH 44129
41.3809285 -81.7464664
http://heroldfamilyautoparma.mechanicnet.com/
4.96/5.00 average rating
54 reviews
[ Write a Review ]

  Linda/Roland 11/02/2017
Very friendly and helpful
Shop Comment
Linda and Roland it is our pleasure! Thanks for the nice comments Jeff Herold
  Chris 11/02/2017
These guys have always worked with me and understood that I'm not made of money. I can't tell you how many times they helped me prioritize my repairs and got my car back to working order without breaking the bank. I've been using them for 5 years now and I don't see myself stopping. Great customer service, great quality of repair, and follow through!
Shop Comment
Chris that is so nice to hear ! That is the Biggest reward for us as family,we enjoy hearing that and makes work so much fun! Thanks Jeff & Jay Herold
  Jack 10/27/2017
Highly recommended!!!
Shop Comment
Jack, thanks for the Trust and loyalty. Thanks Jay and Jeff Herold
  Sheri 10/16/2017
I have gone to Herold's for two of my vehicles and there is no one I would trust more. They are fair and HONEST. I think the latter is most important, especially if you feel intimidated by mechanics. They would never try to sell you anything above and beyond what you need. I will always go back to them for my vehicle servicing and have recommended them to friends and family. Sheri P.
Shop Comment
Sheri, Thanks so much for taking the time out of your day and we appreciate your trust in our Family!!! Jeff Herold
  George 10/12/2017
Shop Comment
Thanks George for rating us
  Rick 09/22/2017
Friendly, knowledgeable, & honest. I appreciated the adjustment based on the issue we were dealing with! I will bring my new/used vehicle here for service. Good people.
Shop Comment
Rick, thanks for Trusting us with your families vehicles. Jeff Herold
  Raquel 08/31/2017
Shop Comment
Raquel, Thanks so much for the 5 star rating and your Trust in our Family! Jeff Herold
  Tom 08/18/2017
Shop Comment
Thanks Tom for coming in to see us! Jeff Herold
  Larry/Gail 07/27/2017
First time getting service, prompt service friendly people. I will come back when my vehicles need service or maintenance
Shop Comment
Very Nice to hear that Larry! Thanks again Jeff Herold
  Sandy/Brian 07/24/2017
Jeff and his brother have always provided excellent service at a fair price. I never feel like I have been overcharged or scammed. Would recommend this establishment to me friends in the Parma area. Dee Barrett
Shop Comment
Thanks Dee, Its been a pleasure dealing with you and your family. Thanks Jeff and Jay Herold
  *Jakob 06/01/2017
Shop Comment
Jacob Thanks for the years of trust and loyalty!
  Carol/James 05/26/2017
Five stars plus You trained your help well. We are so glad that we have a reliable service . Thank you for the good work
Shop Comment
Carol
  Carol/James 04/22/2017
I was very pleased as they called me to tell me my cabin filter needed cleaning.Very good service .I have made them my choice for car work.
Shop Comment
Carol, We appreciate the kind words and are always trying to improve.
  Quan 04/06/2017
Great service and fast.
Shop Comment
thanks Quan
  Lisa/al 03/16/2017
Fair, honest and friendly. When a vehicle is brought in for service, I've always been informed as to anything else they've found that needs attention - either immediately or in the future. Can't ask any more than that!
Shop Comment
Thanks So much for your Trust! It nice to hear from you.
  Kyle 03/02/2017
Shop Comment
Thanks Kyle
  Bob 12/08/2016
Shop Comment
Always a pleasure Bob. Thanks Jeff Herold
  Al 10/01/2016
Jeff and Jay always do an excellent job determining issues and calling with the fix with a price and authorization. Unlike many repair shops, the car does not to be rebuilt when you take it in for service. They fix what is asked and if something outside your request is found, they always tell you if it needs immediate attention or can wait for the future. I highly recommend Herold Family Automotive !
Shop Comment
We are glad to have you as such a loyal customer Jim! Our Family would like to say Thanks You!!!
  Tom 09/13/2016
Fast and friendly service
Shop Comment
Nice to hear Tom! Thanks Jeff Herold
  Jim 09/04/2016
excellent customer service
Shop Comment
Thanks Jim, It is a pleasure to serve You and Your Family. Jeff
Total page: 3
Previous   1  2   3    Next

Records per page:

Contact us today


call us for an appointment
440-845-8879
near by local auto car shop
8916 Day Drive
Parma, OH 44129
  • shop photo
  • shop photo
  • shop photo