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Herold Family Automotive and Tire
8916 Day Drive
Parma, OH 44129
41.3809285 -81.7464664
4.96/5.00 average rating
47 reviews
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  Tom 08/18/2017
Shop Comment
Thanks Tom for coming in to see us! Jeff Herold
  Larry/Gail 07/27/2017
First time getting service, prompt service friendly people. I will come back when my vehicles need service or maintenance
Shop Comment
Very Nice to hear that Larry! Thanks again Jeff Herold
  Sandy/Brian 07/24/2017
Jeff and his brother have always provided excellent service at a fair price. I never feel like I have been overcharged or scammed. Would recommend this establishment to me friends in the Parma area. Dee Barrett
Shop Comment
Thanks Dee, Its been a pleasure dealing with you and your family. Thanks Jeff and Jay Herold
  *Jakob 06/01/2017
Shop Comment
Jacob Thanks for the years of trust and loyalty!
  Carol/James 05/26/2017
Five stars plus You trained your help well. We are so glad that we have a reliable service . Thank you for the good work
Shop Comment
  Carol/James 04/22/2017
I was very pleased as they called me to tell me my cabin filter needed cleaning.Very good service .I have made them my choice for car work.
Shop Comment
Carol, We appreciate the kind words and are always trying to improve.
  Quan 04/06/2017
Great service and fast.
Shop Comment
thanks Quan
  Lisa/al 03/16/2017
Fair, honest and friendly. When a vehicle is brought in for service, I've always been informed as to anything else they've found that needs attention - either immediately or in the future. Can't ask any more than that!
Shop Comment
Thanks So much for your Trust! It nice to hear from you.
  Kyle 03/02/2017
Shop Comment
Thanks Kyle
  Bob 12/08/2016
Shop Comment
Always a pleasure Bob. Thanks Jeff Herold
  Al 10/01/2016
Jeff and Jay always do an excellent job determining issues and calling with the fix with a price and authorization. Unlike many repair shops, the car does not to be rebuilt when you take it in for service. They fix what is asked and if something outside your request is found, they always tell you if it needs immediate attention or can wait for the future. I highly recommend Herold Family Automotive !
Shop Comment
We are glad to have you as such a loyal customer Jim! Our Family would like to say Thanks You!!!
  Tom 09/13/2016
Fast and friendly service
Shop Comment
Nice to hear Tom! Thanks Jeff Herold
  Jim 09/04/2016
excellent customer service
Shop Comment
Thanks Jim, It is a pleasure to serve You and Your Family. Jeff
  Ray 06/16/2016
I brought my 2015 Taurus over to Herold Family Automotive and Tire to have the brakes evaluated. When applying the brake pedal a pulsating effect translated to the pedal yet not to the steering wheel. Herold Family Automotive and Tire diagnosed the problem and recommended new rotors and pads for the rear of the vehicle. The price was very fair and the shop highly professional. I made the decision to upgrade to drilled and slotted rotors with premium brake pads. I have driven the vehicle on a long trip and you can notice the difference. Again, very pleased with the service and professionalism. I highly recommend their service. Thank you Herold Team, Great work.
Shop Comment
Thanks Ray, so Happy to here that!! Jeff Herold
  Bruce 05/30/2016
Thanks, Car runs great ..made trip back to mi much less stressful..
Shop Comment
Glad to here that Bruce Thank you, Jeff Herold
  Ron/Michelle 05/20/2016
Shop Comment
Thanks for your loyalty over the years Ron! Jeff Herold
  Dave 04/14/2016
Excellent value
Shop Comment
Hi Dave, Happy to you see you are satisfied. Jeff Herold
  Jerrie 04/07/2016
The gentleman that work on the cars, are great. They look at your car for why you brought in, if they see something that wasn't mention. They let you if it need to get done too on the car. They are a great place to take your car.
Shop Comment
Jerrie, Thank You for coming in to see us. We hope you and your family have a great summer! The Herold Family
  Susan 04/07/2016
Shop Comment
Susan, We are Happy to serve you! Thanks The Herold Family
  Sandy 04/03/2016
Anytime I bring my car in for service, whether it be a routine oil change, or other type of service, I am ALWAYS greeted like a family member. The Herold Family Automotive is THE place to go for any type of vehicle servicing. They are A-1 in my book!!!! Thanks to Jeff and Jay Herold and all the other mechanics. My Honda Odyssey has over 122,000 miles and still runs like brand new!! I will never go anywhere else!!!!
Shop Comment
Thanks Sandy for the trust you have in our family! Jeff
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8916 Day Drive
Parma, OH 44129
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